[Resolved]  Airtel — Airtel sim puk code is needed to unblock the sim

Address:Warangal, Andhra Pradesh, 506002

My airtel sim no.[protected] h2 and mobile no.[protected] got blocked when inserted in my new samsung galaxy a5 (2017) handset purchased from saudi arabia and asking puk code to unlock the sim. Could you please send me the correct puk code on my email id: aqueel. [protected]@gmail.com. Kindly your support to unblock the sim in my new samsung galaxy a5 (2017).
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Aug 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by aqueel.ahmed
Not yet received the PUK code
Verified Support
Jul 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hi. I lost my old airtel sim and I bought my new airtel 4G sim. Outgoing calls are fine. But Incoming calls are not coming. I called customer care and they said that it is active, no issues with service and you can try with switch off your phone and retry calling. Still the issue is not solved.
My Airtel number is [protected], so simcard missing block this number immediately.this simcard is use to ontherperson
Airtel Customer Care's response, Jul 12, 2017
Verified Support
Dear Customer,

This is with reference to your post, dated 11 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Worst service. not expected
Airtel transferred ownership of my mobile number [protected] to some Mr. Purohit while converting my number from postpaid to prepaid in July 2012 while I still own the SIM card and am using the number.
Airtel Customer Care's response, Jul 19, 2017
Verified Support
Dear Gargi,

This is with reference to your post dated 11 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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