Airtel — airtel steals my internet data at midnight | |||
Dear sir/madam, I previously used jio (Rs. 399 scheme) but there i faced some calling issue, i heared that airtel launched the same plan and also activated 149 scheme for 28 days (1gb/day =12 am to next 12 am+unlimited calls and 100 sms /day offer),. After that i recharged airtel for rs. 149. I saw 1 gb of my remaing data at 1 am, after that i slept. Next day morning at 8 am i saw my balance is 186 mb of 1 gb daily limit. I called customer care (121) but they told my they are unable to say when that data balance cut down. They tried to insist me that i consumed that 814 mb data after 1 am. So, airtel cheated me at the very first day of recharging. Jio never done thing. Infact in jio, data was valid till 12.30 am (30 min more that airtel). Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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