[Resolved] Airtel — Airtel technicians damaged the existing homewiring. | |
While laying the cable for broadbad, Airtel guys damaged the cabling at home. There was existing cable which was taking internet from the main point to another room. This line has been permanently damaged and the technicians told me that this cannot be repaired by them unless the walls are broken. Now no cable can reach my room and this cannot be repaired without breaking the walls. Worst experience with Airtel. I am asking others in my building to not subscribe to airtel. The broadband request number is TBLR: 7287152 Nitin [protected] Was this information helpful? | |
Feb 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Airtel Customer Care's response Dear Nitin, This is with reference to your post dated 9 January 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 21, 2017 Airtel Customer Care's response Dear Nitin, This is with reference to your post dated 9 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
8 Comments | |
Comments
My Airtel tv registered mobile number [protected] is loss so please change my registered mobile number .my costumer id is [protected] and new number is [protected]
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Airtel Dth is not working, there is some video problem and I have raised a complaint in airtel customer care on 22nd Dec 2016, it is almost 12 days over, no technician has visited and resolved the issue. No one is giving proper response even if I approach customer care. Even there is no proper response from zonal office.Very worst service.
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