[Resolved] Airtel — Airtel unlimited local+std calls with 1 gb internet per day for 28 days | |||
I had opted for a higher plan (Rs. 349) which include unlimited loca+std calls + 28gb data (1gb per day) on 4g sim on 27th june on my airtel mobile no. [protected]. However my network shows only 2g instead of showing 3g or 4g and my net is very slow where as i am using iphone 5 4g handset. Since my recharge of rs. 349 i am having this problem…. On repeated and repeated, i am trying to contact your call centre or airtel representative to solve this problem but your customer care call centre is out of running. Meanwhile, i feel that i am being charged for a higher plan while airtel is providing nil service. Airtel is cheating me and stealing from me from the beginning. And not only that, as airtel has failed in its obligation to provide the service i am paying for, it has affected my work and has caused me emotional distress, and the airtel customer care is apathetic and non-responsive. Considering the aforesaid fact, i expect airtel to resolve my issue as soon as possible, and also redressal for the trauma and loss already caused to me. Otherwise i am compel to port my number to other service provider. Laxman shrestha Tezu Was this information helpful? | |||
Aug 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment