[Resolved] Airtel — Airtel wallet blocked without a proper reason

 
2 Reviews
 venkat ramu k on Jan 11, 2017
My name is K Venkataramu having Airtel No.9845142117 with a wallet balance of 2535/- they have blocked to transfer my money to regular recharges & asking for M Pin

I don't have any MPIN for this account operation I have opened this account on 24/7/16 & loaded 6 times and transferred for recharges for 24 times those time it never asked any M Pin now suddenly asking mpin

I went to DVG Road airtel office to rectify the same they are helpless. and we are unable to contact customer care personal to talk in this issue.

I have mailed 4 times to the concerned, they not responding to the mail.
Complaint marked as Resolved Feb 15, 2017

Complaint Status


[Jan 11, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jan 12, 2017
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Hello sir...
My airtel money account has been blocked... please I request u to unblock my airtel money account... I'm facing many issues because of this problem... I kindly request u to unblock my account
My airtel money number:9535532090

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