Airtel — Airtel xstream broadband and Dth payment term problem

Hi sir,
I've taken 6 months of Airtel Xtream fiber with the price of 4000/- on 3Rd Nov 2022.Made payment on the link provided by Airtel representative. The payment was success from my side. xtream purchased through sales manager
(G.SUDIN
AIRTEL sales manager
AIRTEL. BROADBAND
Mobile: [protected])

And representative
(Bharath
[protected])

They gave 6 month combo offer, and Amazon and Disney hotstar 3month free, That's why am changing my existing tata sky dth and local broadband if any tariff different mean i continued as on same network. recently i got mail from Airtel to pay bill …I was purchased with 6 month combo…how it would come within 3 month itself.., then i spoke customer care and sales manager, they said 3 months only paid 2600 from customer care, and sales manager said 4.5 months tariff given, if 4.5 month tariff mean is just per month 826 rs without offer whoever get this 4000 bulk payment, .I don't understand

amount which I paid u has validity of still 1.5month more….how your are calculating? Y I should pay again and again….Airtel is a big network I didn’t expect this from them…kindly give a proper response for my amount which I paid Rs.4, 000

here i attached Airtel broadband no and bill copy and recently received 4.5 month tariff slip, and mode of payment acknowledgement.
my main problem that time your representative don't gave any acknowledgement,

From your side they asked me to pay the bill before 28th….so kindly solve this issues as soon as possible

Thanking you
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54484
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information