Airtel — airtel - xstream dth box worst video output | |||
Hi I purchased xstream box last week for my full hd tv, later i noticed in tv video signal from xstream box quality is not good as more red tone is present. This i noticed after 2 hrs of my box activation (If it happened during installation time itself i would not paid money for box and requested for hd box) this is because of hdr output signal from their box which is not supported by all tvs, i complaint many times to airtel and they are simply assigning the tickets to different persons and unfortunately none of the technicians trying to understand the real issue, simply they are trying to follow different blogs and trying to resolve, i request to change the box as hd box but they are refusing saying downgrade is not possible, because of their technical lagging and hw/firware defect i have to loose money, this is unfair, they need to provide service based on customer expectation and cannot blame tv or other things instead. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Converting a jio sim to Airtel ur authorised service center executive is asking some extra money for porting and for any services
Reply
Hello, in my area i cant access internet due to low range of network since 20 years, my area is jaitala, hingna road, nagpur, Maharashtra.
in house network show emergency.
in house network show emergency.
42%
Complaints
54496
Pending
0
Resolved
21957
View all 54496 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information