Airtel — Airtel xstream not working

Address:	501 5 TH FLR OM SAI SADAN ARTHAR ROAD NAKA PARSIWADI CHINCHPOKLI WEST MUMBAI 400011
Website:	airtel extream box

Hi, iam airtel customer ([protected]), i replace my my existing set top box and coneccted with extream box as per your saelsman request . Same is instoled on friday 7.30 pm by your engineer mr aakash singh mobile no [protected], he ask that same will be started after one hour, but after laps of 40 hours extream box is not started, i contact to customer care but no response from their side & request me to tolk in english only, how it is possible in india government polocy is local language + govt official language ( hindi ) + english. Pl look in to the matter personaly & take necessary action pl,
pl note...Tata sky service is 100 times better than you...