Airtel — always unsuccessful online recharge

Address:401107

My airtel phone number never get successfully recharged through online media, I raised too many complaints to customer care and even visited airtel gallery multiple times; Every time I approached them they convinced me this time your problem get resolved but even after so many years my problem is unresolved. trying hard, keeping continuous follow ups for at least 15 months I gave up & now it is 2 years since I approached for the same problem. I realised that they do not care anybody hence stopped approaching them. I recently come across this website therefore I shared & raised an issue.
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The service provider is not resolving the issue from 15days. We are not able to use the dth service. We have requested to cancel the service and refund the balance. Which they are not doing. Please help me. My number is [protected]
Sir
Re --[protected]

I am daily receiving a message that my sim card is old.

I just got 4G new card

Please resolve this issue

jagruti Vaishnav

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