[Resolved] Airtel — Amount not credited to Main balance | |||
Based on the attached 299 rs message I have recharge the plan. All free local and std calls + 2 GB 3g internet free. But now I have a plan of Airtel to Airtel unlimited calls for 8 days. I require as per the attached message if not please come with a good solution. Mobile number [protected] Yesterday, airtel customer care person contact me for the below issue. Finally he concluded that he will refund the amount in main balance with in 24 hours. But still now the amount of 299rs is not credited in the main balance. Please tell the accurate time when the amount will refund. I have contact 198 they does not know about the solution. So I have send lot of email to Airtel but no response from their side. Please respond as soon as possible. Was this information helpful? | |||
Feb 2, 2017 Complaint marked as Resolved They have called me from this number 8042855400 and he instructed me the amount of 299 will be refunded with in 24 hours but still the amount not credited I have send more number of email to [email protected] but no response from them Airtel customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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