Airtel — appealing complaint

Address:

Chennai, Tamil Nadu, 600023

I applied once only for broadband plan 999 in last week of march 2019.
Installed broadband connection on[protected]. Receieved receipt on[protected]
I have seen the plan mentioned as 899 and arp amout rs.5410.00
On[protected] i called to chnge plan 999 as per my application made.
On[protected] i recd monthly bill for rs.2896-00 to be paid on[protected].
My request:
For plan 999 for 6 months with discount 15%and tax it comes rs.:6012.00
For plan899 for 6 months with discount 15% and taxes it comes. Rs.5410.30
Difference is. Rs.602-00
Usages for plan899 for13 days[protected]to17.04-2019) with tax:rs.629.30
Add dif. Between plan 999 and 899. Rs.602.00 total it comes. Tors.1231.30
If it is from[protected] to[protected]for 21 days under plan isrs.742.50
Add the diff between plan 899 and 999 rs.602 it comes. To rs.1344.50.
I have paid for 6 months package plan for.5410-00 by chequ. It is passed.

Now i received bill for rs.2896-50
For your information.
If monthly bill per month plan 899 it comes 899x18%taxis :rs.1061.82

For plan999 it comes 999x18% tax rs.1178.82

How iwas charged rs.2896.30.
Kindly clarify and reverse the bill as per my above request and send revised bill.
Thanking you
Yours sincerely,

Mrs. Bhuvaneshwari

Fixed line no:[protected]
(Relationship no:[protected])

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