Airtel Appellate — Proof that airtel dnd / appellate allowed defaulting promoting company textguru to take their services | |||||
On 25 Febuary 2016 had called Airtel and complained against Textguru (textguru.in) making several promotional calls on my number. In response, the Airtel Nodal department had written to the company that they are not TRAI registered and have defaulted and so will be closing all their numbers and services given to them by Airtel (please see copy of letter in attachment) Even after one month passed, their services are still continuing. You can see proof of the same at the website of defaulter company, textguru.in On writing to applellate department, one Ms. Nalini replied and they refused to act on this. It is highly likely that there is a setting between the defaulter company, textguru.in and DND departement of Airtel/Appellate department of Airtel. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Also talked with Mr. Ashish, Airtel Customer Care Operations manager. He also refused to do anything in the issue and the defaulter site is continuing to enjoy services from Airtel. This encourages defaulters to default and get away scott free.
Reply
I had similar issue with an insurance company calling me to sell their product. I sent complaint to DND number of airtel (1909) and they investigated and replied that "it was not promotional, but a service being provided" !!! They suggested I escalate to the appellate office if I was not satisfied. Sunil Mittal is running a company of crooks. They should be shut down. Thank god for Jio.
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