Airtel — Automatically increased credit limits | |||
Hello Sir, i am Nesar Alam, my airtel postpaid no is [protected] My problem is this my Credit Limit suddenly increased by airtel from 1300 to 2600 without my concern, and they generated my bill 2, 133 ( A Customer care person called me up and said he want me to talk as per my Credit Limits then i said i am very busy right now and please call me at evening. and still i am waiting for that call ) i called Airtel Customer Care On 27/04/2014 at 12:29 PM and they said i am not legal person to resolve your problem and then he transferred my call to senior executive Mr. Shankar Sai. and he said to go and read Airtel Term and Condition on airtel Document where you have signed. he said also that they are liable to increase my credit limit as per my uses and without my concern. and now my outgoing call is bared and when i asked them why this happened they said coz your cr limit is 1300. (Some time earlier i called C.C for some other reason then i decrease my CR. limits. Before date of bill generated) now i am not getting what to do. and where is my fault. and if this held then why is Cr. Limits. Sir please do something please. Regards: Nesar Alam. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 27 Apr. 2014. We would like to confirm that we have shared the resolution details with you.
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Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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