Airtel — ay-airsep activated "games world services" on my mobile no. [protected] without my request.

K.L.Soni

from Raipur, Chhattisgarh

Address:	Jabalpur, Madhya Pradesh
Website:	Jabalpur, Madhya Pradesh

Sir. Ay-airsep has been sending sms on my mobile no. [protected] that "games world services" have been activated on my mobile and deducting rs.35/-per week from my balance. It is troubling me through nos. 155223, 1552230, 56789 and 1909. If i send return sms to stop the unwanted services, it gives other options, as to out of various services which one i want to stop. This way ay-airsep, on every cost forcefully cuts money from my balance. Such tactice is a criminal act. Kindly manage to stop such dirty ways to cheat me and to put me in financial loss.
Regards,
Mrs. Vimla soni

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Airtel customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by K.L.Soni Waiting, how my complaint is being attended.
Mrs. Vimla Soni.

Oct 12, 2018

Updated by K.L.Soni Sir, Around 8:20 PM today, I got a call from Mobile No.[protected]. The caller in male voice was inquiring about my Bank Number and Card Number giving reference to my aforesaid complaint to transfer Rs.100/= as a compensation. He was talking on behalf of Airtel customer care representative. Will you please inquire whether he is Airtel representative or another cheater. He said "Since you made complaint on Line, the compensation will be transferred directly to your Bank Account". When I didnot tell him the account no, he immediately cut the call. Who was calling from [protected], is the matter of investigation. Mrs Vimla Soni

Oct 13, 2018

Updated by K.L.Soni Sir, Today arround 3.33 pm another caller from [protected] again inquired about my Bank transations saying that he is from airtel.Who are these persons troubling me giving reference of my complaint, desire to know about my Bank. Regards, Vimla Soni.

Oct 17, 2018

Updated by K.L.Soni Sir, It seems that the Problem creater on my no. [protected] and complaint receivers of Airtel are the same persons/establishment. "AT-AIRINF & AY-AIRSEP". Today again they have started renewing the unwanted service without my request. They are doing this till such time my balance will become zero.Why Indian Consumer Complaints Forum is not competent to take action against these problem creaters who start services without consumer's request and continue deducting amount till such time, the consumer's balance becomes zero. Regards. =Mrs Vimla Soni.