Airtel Complaints & Reviews

yes
this is normal with airtel due to it i hate airtel we can say balance deduction is an very bad HBBIT of airtel

I experienced the same from Airtel.Now i am planning to port out from Airtel

Most of the links in Airtel will be having issues. I have seen this in both Airtel Internet Section & DTH section. I have to try minimum of 5 times to Recharge my DTH Account online and was never able to submit the Feedback even after trying for around 15 times.

Airtel, please understand that you are not a Local website and this is not the standard for a Company like Airtel.

Dear Friends,

Please think before you were moving out of airtel.

Unmatched network coverage, very good 3g internet speed is the strength of airtel.yes it is having lot of issues in cutomer care.

but if you switch to anyother network provider only for cost, my advice is dont switch.

if we getting something cheap, we cannot expect quality in that.Most of the network providers, apart from airtel and vodafone were not good.

If you really want to swtich switch to vodafone. airtel and vodafone were always good.

I have booked the Airtel HD set top box... its 15 days and still ot is pending, whenever a call is given to the customer service a complain ref number is provided and nothing else is done. speak to the dealer thay r not aware of anything. Airtel dth servise is the mostg services i have ever come across... please donot take their services.

soumabrata roy
chandannagore
hooghly

der sir my airtel dth add pack to utra hd add please my id is no [protected]

Airtel / Broadband — without referring change the plan

You have changed our plan without any information.You had a conversation with my younger daughter who is 14 yrs old,and hardly knows any thing related to plans.if you want to talk something regarding the plans please directly talk to me TULSI AHUJA.and i request you to change my plan from 599/- to 399/- and make correction in the bill (bill no[protected].as soon as possible.please take a better action....
name -tulsi ahuja
accont no.[protected]
phone no.-[protected]
email id-nishi.[protected]@gmail.com
date -15/06/2011

check my incoming & out going call detail [protected] from jan 2012 to jul 2012

I am using Airtel Internet connection (Rs. 15/ per day) in BNK Mandal, near Srikalahasti (A.P). I am getting full signal also.

But The connection speed is too slow to download anything.

Please let me know how can I increase my speed.

Airtel customer care rep tells that they are providing the speed of 40Kbps. But I am getting only 1 - 2 Kbps.

Sudhi

Sir,
MY No is [protected]
I am an employ and always for my work i will be in roming so for that i had taken a connection of airtel for my internet Browsing Through gprs(MO) But now i am in Banglore and i had reacharge my phone for continuation of MO office in phone with genaral reacher for West Bengal people actully every month of before 14th i used to reacher my Phone from retailers through Easy-Reacharge in karnataka and enjoying my MO office but when i reacherge in karnataka then after 14th of Sept 2008 i was not able to use my internet connection. As they have given me the confirmation message that ur moblie reacharge is completed with talk time Rs 0.000. MRP Rs 498. Trans ID 6494464 (Rs 498 is the amount for the kolcutta Mo Office user)

AirTel — my internet is very slow then what will do please tell me reason

i have in airtel brad band connection but not working plz urgently solove the problem

I am not using Airtel Live or GPRS but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...Thanks for using (subscription, Text based services) subscription service on Airtel WAP. You 've been charged Rs 10.

Please Unsubscribe my mobile number [protected]

Respected Sir/Madam.

I had used internet services from my mobile on 4th may2009 and the money should be deduct 25.00 but it was deducted 172.00
I have asked this reason several times to the custome care number, but i
didn't got any fruitfull result. So please check it and take it as a complain.

Thank You.
Neeraj Kumar
[protected]

I subscribed for AIRTEL internet but everytime i try to download it says suscribe packet data. Pls guide me

Today I browsed www.imd.gov.in webside, without opening the satellite photo, AIRTEL people charged 9.30 rupees. Normally only 3.30 RS used to get charged for the same. I don't why today they charged 9.30 rupees. I phoned to AIRTEl 12118 but they could't give proper reply. Please take necessary action on this .

Dear sir ,
I m fulley satisfied with AIRTEL service ,Since last 5 years our family members are using airtel connection ( mobile ).we are also very much impressed upon this AIRTEL .
My home is in sunakera,banpur,khurda,752031 .so i want to internet connection for my home computer , now suggest me how can i get facility from airtel and wjo will help m , i want to know also about AIRTEL internet planning .I had gone through one website for AIRTEL BROADNBAND .but in that website orissa state is not available . now help me
expecting a quick reply from you
Thanks
Deepak Kumar basti ,
samir Basti

Dear Sir,
This is to inform you i am a liable customer of Airtel My no. is [protected] and Airtel has also given me Promt Service So, please i want one more service from your side that is of INTERNET CONNECTION to be Started on my No. and please let me know or please inform me about when it will get started on my no. Please kindly look after this and give me a Quick Service that i am always getting from Airtel.


Regards,

Pramod Avinashe

I am a user of Airtel Wi-fi (broadband connection). I am unable to access my hotmail account.
While Google, Facebook and all other sites are easily accessible, hotmail remains out of bounds.
Please rectify this problem immediately. I believe it has got to do with some configuration issue
at your end.


Raju Santhanam

Sir,
Company representative had collected fees for internet connection on 21/7/2010. Till now there is no internet connection. i requested company to refund after waiting for about two moths since in mean while i took internet connection from other service provider. Company has still not refunded my money. I kindly request you to take strict action against such companies. Kindly do the needful.
Thanking You,
Jaladhi Rahul Vakhariya
1601,Tower 6, Rustomjee Ozone,
Goregaon Mulund Link Rd.,
Behind Goregaon Telephone Exchange,
Goregaon West, Mumbai 62

Hi,

This is to inform you that one of the Airtel representative collected the document and 500 Rs for internet connect on 26th Nov with application no as 187548, but till now there is no response.Please check it at the earliest.

Regards
Ravish Gupta
[protected]
Bangalore

I disconnect the internet connection on 3/11/2010 and no one told me that it will tke 30 days to request get processed and i spoke to a lady 5days back and 2 days back and still she didnt gve me any responce i ask for supervisor on call and she hung up my phone and i spoke to a lady called manju and she told me need to write complaint and i want my late fee and extra rental to be removed from my bill as if i got my bill from 23 oct-22nov and which is really discusting and she told me it whould be done if you will write complaint.please help me with this it whould be great help.

we are getting slow internet speed

i am using Nokia c3 handset from last 3 months & there was a special offer with that handset that if i insert airtel sim in that handset than internet connection is free for 6 months...
i purchased my mobile on 11 november 2010..
i received the message from airtel that your interenet connection has been activated soo i used internet for almost 2 months (e.g november & december) bt whn january started my FREE internet connection is nt working i do not why ??
i did not received any message from airtel..
i called to customer care numbers for almost 100 times but they are not reverting me with proper information...
PLEASE HELP ME AS SOON AS POSSIBLE...
WAITING FOR YOUR REPLY..

My mobile internet was disconected and please call me for upadte the same.

INTERNET NOT WORKING . I AM USING W-LAN ON MY COMPUTER (IT'S INSTALLED PROPERLY ) . COMPUTER CONNECTS TO MODEM BUT NO FURTHER CONNECTION IS ESTABLISHED .
[protected]R)

sir,
i paid airtel to 500 rs for internet connection but they not provide me connection.
i called 100 times to airtel but they not refund my money or not provide connection.
i paid money before 1month and 1 week ago.
so,pls do something so i will take connection from other service provider.



my name: vinamra pradeep
[protected]

dear sir

we have complent so many t6ime but still my problem as it is. we have tolk to nodal officer tow time and he ansuer me but we have still sufferinf . my phone no [protected] [for inter net ] we have contec to applied officer but we have pass through long information system after information p[hon disconect .

i request we have complent sice 28th july 2011 but problem not solved . my every complent my acoount shows that my complent solved but no body who ask me wether problem is solved and not .

so kindly close my internet connection and phone . and during this time we will not pay any pament .

thanks
archna
[protected]
ac no 16296540

pl. provide the details of out going calls and internet useage details in respect of the the airtel landline no. 4059374 for the previous two mnths to [protected]@yahoo.co.in

Recently I shifted from Kerala to Chennai and I had taken Internet connection from Airtel using airtel dongle with unlimited monthly plan.My internet services got suspended saying that they could not verify my address.I had submitted my rental contract as address proof.Later after making several calls to the customer care and sending several mails too,they said the problem can be solved if I go to the Airtel Relationship Centre (Kodambakkam) from where I had taken the postpaid sim for internet.I went there and they gave me a new sim card and said address verification for the same would be done in 2 days.Once again I submitted my rental contract copy,ID proof and alternate contact number.Also I dropped a cheque of Rs 855.20 at their drop box there for my first sim bill (which I hardly used for 10 days).From the next day onwards I called those people asking to come for verification,almost a week I continuously called them and then they were telling that somebody came came for verification the next day after I took the new sim and again my address verification was negative.When I asked why nobody called me before coming,they said my number was not in use (I am still using the same number).Second time,they again suspended my internet connection.Again they are asking to visit their office and submit address proof and ID card,which I had already submitted twice.Also I got a mail from Airtel saying that I did not pay my first sim bill.I called them saying the details of my cheque (cheque number and date).They seem to have lost my cheque.I have never seen such irresponsible customer care in my life.Now I don't have internet connection at home,and they keep sending me bills without resuming my net connection.For the sim they have already suspended,they are giving some additional charges.Also when I called the nodal officer,Tamil Nadu for help,he gave me address of Airtel office which was not working.Altogether,I should say Customer care people are very bad here and do not take care of the customer at all,and cause a lot of inconvenience too.I had to spare my time and money unnecessarily twice to visit Airtel Office for getting my internet connection back,which they hav'nt done inspite of all calls,mails and visits yet.All I get is some bills to the same address which they say cannot be verified.

sir am Monikanta bera from sonakhali, daspur, paschim medinipur
mobile number [protected] port reliance to airtel for better internet service on oct 2011, when local dristributor anjali rnterprise(swarup maji) promissed me for better internet but after port the connection going slow, so when i complan to coustomer care they cannot help me and local dristributor avoid me for this problem so, i decide to port the number to reliance but they can not take the problem seriusly so what can i do ?

mobile [protected]
internet connection too slow
local retails and dristributor avoid it

I applied for broadband on 28 november.after making complain a executive visited us to collect documents.after 10 days there are no signs of connection .they provided me 4 complain numbers but no action has been taken.even there manager are not helping me out of this.
munmun

I request Airtel officials to take necessary positive action against the above posted comment.

Anil Kaura

i am the customer of your Airtel DTH & my ID No is [protected]. i am in the scheme of Super South Special for paying Rs.120/- per month. But in a month it is enough times message from Airtel "free viewing period for your airtel digital TV & it will expire another one or two days please recharge".

i am requesting you if any more channels in my ID, kindly cancel except Super south special channels.

Thanks & Regards,

shobha

Dear sir

sir plz my mobile number change Idea to Airte

This is to inform you that I have applied for mobile no portability from Idea to Airtel. My mobile number is [protected] of Idea and the Unique Porting ID is AY465481.
I have tried to contact Idea but they are giving no proper reply though it is already more than 10 days after getting Unique Porting ID and submitting the required documents to Airtel office.
Recevide message
(5910 Your request for porting the [protected] to Airtel has been received ) Received date 23/01/2012
(1901 Request for porting ypu mobile number to airtel has been received and you application is in process.)
Received date 23/01/2012


Please inform me what is the status.



thank's

Bhagwan Singh
Mob. [protected]

Airtel Mobile Services — AirTel not allowing portability

Am holding AirTel mobile number [protected] and am wanting to switch to Vodafone with the number portability. Inspite of my best efforts .. and after taking adequate time .. have recd a SMS from vodafone ( not able to contact anyone from Airtel now ) saying Airteil has REFUSED porting request ( AY972887 dated Feb 14th ) with the reason - 'there are subsisting contractual obligation ... ' . Now what does that mean ?? Why cant somebody from Airtel visit me ? At least talk to me first ? Any why date of Feb 14th, when I had applied for it long time back ?? Satish Soni

Hi,

I have sent a port out request through MNP and filled out the form at Tata Docomo.

Today I received a call from Airtel that they will make my calls as follows as an offer to stay with Airtel:

Airtel to Airtel = 10 paisa per min
Airtel to others = 30 paisa per min
STD = 40 paisa per min

However, when i called a local Airtel number my call costs were higher as usual.

Being fadeup, I called your Customer Service and they were rude to me and every time I asked for their seniors they hung up after sometimes.

Have I made a mistake by canceling the port out request? The people who assured me about the offer called from a number which don't have any incoming facility and the number of times i tried i failed.

Is this the way you find suitable to hold your customers by making fake promises?

Regards,
Sudipto Das

They called from the number [protected] about the fake offer and the customer service executive who hung up the phone was Sourav Sharma

The call from [protected] clearly stated that they are providing me the offer for 2 months and it will automatically get renewed every 2 months free of charge. Why you people cheat us like this?

Do you think that you can keep your valuable customers by making fake promises?

Airtel-Prepaid — portability

I have been costomer of airtel for three years and i m giving complaint on them The reason is

1.Without providing any service and information taking service charges
2.There is no proper responce for the issue
3.They haven't give me any kind of offers till now.

Becouse of above given issue i applied for portablity and they rejected my portablity.

Airtel Mobile Service — Airtel Not allowing me for Porting

I've been a customer for the past 6 years with Airtel. I've always expressed my concern for their incapabilities. Now I requested for porting from Airtel. This happened on 14th March,2011. Till date those people are giving a call to get the feedback about their service and this is basically a process to retain me in their network. I rejected their offer. They are playing with me for the past 15 days by rejecting my application citing nuisance reasons.
I'd request you to sort out this issue and allow me for porting.

Hi Saashy,

I perfectly agree with you. Even my case is exactly same. I had successfully ported out of Reliance without any problem. They had just called me once or twice in order to ask me the reason. After finding valid reason they had accepted my request. But, this Airtel is just not ready to accept it.

I do not understand, if Government of India had made a rule to accept the request within 7 working days, then why they are not just obaying it?

How can they say, they can't do it. Are there no rules for them or was it our mistake to take Airtel connection in the past?

Regards.

my number is [protected]. Let me see what result I'm getting!

sir i m using airtel for past 2 years...i love tis network very much..but for te past 1 month rs 1 going for local call...please reduce rate r its not posible to use tis network...

i want to change network to docomo

Airtel — POOR SERVICE NOT ALLOWING ME FOR PORTABILITY

I am not happy with the services of Bharti Airtel Prepaid want to convert in Vodafone.
But they are neither allowing me nor getting any replies from them.
I am trying to call customer care so many times first not able to contact, if get connected no one able to help me.

I am realy frustrated with all this.

My cell No : [protected].
Name : Hardik Nagar

Kindly help me to resolve this problem. I want to convert into some other better service provider.

Kindly call me again. Unavailabilty was due to network problem in Mumbai.

it is done now.

Airtel — NOT ALLOWING PORTABILITY TO VODAFONE

Sir,

I am Sakthivel.N from maduranthakam, my mobile number is 91-[protected]. I would like to change mobile service provider (Portability) AIRTEL TO VODAFONE, but airtel network is not allowing to change to vodafone technically they are not supporting. Most of the time I contact to the customer care there is no option to change the portability, and computerised voice says that try again.. try again.. and it says "INVALID PORTIN NUMBER". I request you to intervene and solve the issue immediate basis.

Plz nanu Vodafone ninda airtel network ge bandirudu but [protected] e number but costumear ge call ogtha Ella matu msg yaude number ge SMS send agtha Ella Plz help me

AirTel — Lost SIM - PREPAID

On 15.6.10 Complained and applied for New SIM for the lost Mobile No. [protected] at AIRTEL Customer Relationship Centre at Road No. 12, Banjara Hills, Hyderabad. I was assured to get activation in 48' Hours, ie., by 17.6.10 at 1.30pm. Now the time is 4.51pm. It is painful to note that till this second I have not received Activation. Kindly help me in this regard.

AirTel — Lost prepaid sim

My Airtel prepaid sim no. [protected] (of Bangalore, Karnataka) is lost, so kindly block it with immediate effect. Thanks.

Please do the needful

Do they even log a complain when u call !! As per to the docket no given if repeated once called for the followup its said sry sir the no is not valid !! This means this is one more change where airtel gets its place which complaint to register & not to !!! The call made & time consumed to register does not keep a value !!!

My no [protected] here no this no my alls given to helpline no connects kept no hold gets disconnect. Complaint no given is not valid !!! It's airtel where a customers helpline no which decides as per to his convenience in middle of a call which has a problem to disconnect !!

My question is why do u have such uneducated staffs to attend calls which also when called over kid voice promt after the collections of English key they response in Hindi & don't get along in English !!


Improve its a shame to say that at this stage where BHarti AIrtel where is standing is doing this cheap tricks to get its income !!

My no [protected] just one question is there a end to it !! The list of complaints online over the calls & in written to bharti airtel by customers !!! Is this not a shame even after reaching to a stand at this stage you use such cheap tricks !!

Balance deduction !!!
Unwanted calls
Promotional calls
Sms packs which don't work!!
Games deduction !
Etc ...!!!

Bharti airtel their directors & board members are you not aware with this all !!! Get a end !! Give the freedom to live in peace !!! By just not giving false promises & good advertisement but my bring a change in your working system & staffs !!

Dear Sir,

Repeated requests to your No. [protected] and fruitfull action thereto. Your executives being cut Rs. 30/- for deduction of SUBSCRIPTION TO NAUGHTY JOKES. Yesterday my balance was Rs. 23/- something and they deduct Rs. 20/- for the same subscription to informing me that it is for 20 days subscription. What is this ? When I already deactivated my all activations by activated by your service executives through giving the request to No. [protected] (i.e. Miss_____) than why your customer services executives being deducted the same. I totally FAD UP with this work done by your executives. SHOULD I CLOSE YOUR SERVICE FROM MY NUMBER AND TRANSFER TO ANOTHER COMPANY. MY NUMBER IS mob. [protected] REPEAT [protected]. Looking for favour. Thanks you. GURDIP SINGH, S/O LATE S. HARBANS SINGH, MANSOORWAL DONA, KAPURTHALA, PUNJAB

contact me [protected]
daily 1Rs kyu charged karteho

we also have the same complain regarding about hello tunes which they activated earlier and deduct 30 rs why should not inform us regarding this service which we don't want and not activated.

Call 121, nodal officer and appellete officer regarding this.

Airtel works only after you use abusive lagnuage as its in their nature now...You can also mail to all india appllete desk to get your resolution.

Actually Airtel is now more than a begger. Also post all your complaints in facebook and also share with your friends not to use airtel.

appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@airtel.in, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com

sir i have recharge with 147 for using unlimited internet but inspite of this there was deduction in my balance whenever i used the internet i aslo complaint about this than receive a call from airtel ofice that they will refund my balance but didnot and today aslo deduct my balance due to isd call but i have received message that on recharge of 42 all isd calls upto 300 minutes will charge at the rate of 1paisa per second so please refund my balance

in my number the company charge in one call extra 2paise for every call.so refund my balance

Mr Rashid Pathan who is rough in speaking with the customers. I am a Branch Manager of State Bank of India, NRI Branch, Nadiad. I will inform about this to my controllers as we have a CUG NOS.for all the officers of State Bank of India.

i want to complain against airtel baroda b cos unnecessary they r sending massage and active massage from it self and deduct money without asking customer. i all ready send massage as per air tel customer given no "DO NOT DISTURB" AND I all ready registered my mobile no still they r deduct money. from my account. if they r not going to take any action i will going to court.

my no.is [protected] not getting net work please clerify

Airtel — false balance deduction

i had lodge a complaint for false balance deduction on my no [protected], in airtel gallery, they haven't sorted out my complaint i have still not received any explanation for the deduction.i am tired of calling them and now they have bared my number for one month.they don't keep updated their service and deduct the balance on any day for no valid reason.i require ur help

send me my incoming and out going details

sir,
iam paluri narayana murthy,
my phone number is [protected]
andhra pradesh
visakhapatnam.
I have not requested for any subscription of any service of funclub. but unnecessarily my Rs10/= per day are deducted from 26th dec till date.Also a message is given to me daily in this meanwhile that "Thanks for subscribing for funclub service. you have been credited Rs.10/=. Enjoy http://m.igfun.com."

unnecessarily my balance is deducted every day and i am facing very inconvenience.

Please do the needful to remedy this problem as soon as possible.

Airtel Pre - Paid — last two days not getting connection in my mobile no.9748710589 from other mobiles

i, amitava nayak is having air tel pre-paid connection since feb2008 with 01 yr free incming call, validity of which has not yet expired. but during last 02 days whenever i want to contact thr my said mobile from other mobiles i am replied" this is not a valid number " .

pleae explain me the reasons and set it right forthwith so that am not compelled to ask queries under RTIAct 2005.

thanks

Airtel Pre - Paid — forceful subscription of Airtel Live(AL)

I have not subscribed for AirtelLive but still every now and then a message appears in my inbox which either says that "You have been renewed for weekly subscription service from Airtel. You have been charged Rs.10." or, even worse "Thanks for using(Subscriptions, Text based services) subscriptionservice on Airtel WAP. You've been charged Rs20.Enjoy http://gclub.in.

I have also complaint in the Airtel office regarding this and at that time they unsubscribed me without any refund or so although my approximately Rs.50 were already deducted from my sim.

I am fed up of this unjust services of Airtel.

Airtel Pre - Paid — Automatic activation of services & deduction of money

Myself Rajeshwar My Cell Number is - [protected] .
I dont know from when but after every 3 days 1 Rs get diducted from my account with SMS from 54321. Message is You have been renewed for Bikinichartalert-3dayfree subscription service from Airtel .You have been charged Rs 1.
I am not subscribed this service and 4 months before 75 Rs also diducted for GPRS service and that time also i was not subscibed for Internet.
In last months 30 Rs alos get diducted for Audio Service I dont know what is this.
I am noticed this in November 2009 but i am not able to contact Customer Excutive through 121.

Please help me to get my money back wich is arround 5000 Rs. As i am using airtel from last 4 yrs.

Airtel — No Response from AIRTEL for temporary disconnection of my phone

My number is [protected], the India's worst airtel was barred incoming and outgoing for my mobile without any prior notice. then i submitted my details on 08.02.2010. till now there is no connectivity. i have remained lot of time in AIRTEL local showroom but no response. how to solve my problem with airtel?

Airtel Pre - Paid — Auto Activation of Services and Amount Deduction against it

Hi,

Again Airtel has activated services automatically and deducted my whole money with in 15 days of recharge without making a single call/sms. This happened earlier as well and I posted the complaint here and they credited Rs. 40 back out of Rs 100.

Since this is happening again and again, I request TRAI to take strict action against Airtel for following un-ethical practices for making money. I called airtel customer care 198 many times but always got a response that system in under upgrade please call after 4 hours. I tried to port the number and send a SMS for porting to 1900 but rejected.

Please do the needful ASAP.

Regards
Vinay
M: [protected]

Hey! What's going on? I got a call from Airtel executive but nothing is resolved till now. See said that Rs 10 will be credited back. I asked why Rs 10 out of 100? Then see told me that see will check and let me know.

Is this the way of marking the complaints resolved?

Regards
Vinay

Hi,

Is there anyone who can look into the way Airtel is marking the complaints resolved while nothing is actually resolved.

Regards
Vinay

Airtel Pre - Paid — False Balance Deductions

After repeated reminders and calls at the Prepaid Customer Care of AIRTEL - They are deducting call money from my prepaid connection without my cell being in use for any calls, SMS and GPRS. I have not downloaded any stuff and they are charging. I am using Samsung Galaxy 551 (Android).

Pathetic Service and poor Response rate - I will strongly recommend not to use Airtel any further if this problem is not rectified and compensated to me next week.

Regards

Snigdhaa Ritesh
Doordarshan Lucknow

Airtel — improper money deduction, wrong information

I am using airtel internet access through my mobile on my laptop for which i recharge with Rs.98 & get 1GB valid for 1 month. But after accessing internet, airtel is deducting money from my main account aswell from my dedicated account(internet). I called 121 they say call 12118 says call [protected] says call 198 all r airtel customer care nos, each time i call them i have to pay, so wrong information, some how or other airtel is making money.
198 register a complaint & says it will be solved in 2days, even after 2days i m facing the problem, I call 198 again they register a complaint, but i m still facing the problem. So nothing is impossible in India, these service provider like airtel,vodafone etc some how or other way they wiil cheat their customers, otherwise how r they going to pay their staff & make profit. No busines can be prfitable without cheating their customer.

AirTel — Deduction of money for service which I did NOT activate

Today morning I got a mesage from Airtel, the no was AD-54321, it said : Thank You for downloading Hungama Content game from Airtel, you have been charged Rs 10 for this service.

I was sleeping at night, so how will I activate this service? I got the message in early morning. Customer Care agents refused to refund the money.

Please take note, and Airtel- refund my money.

Money has been refunded. Thanks Airtel.

Please refrain from activating such services randomly in future.

Dear Team,

This is Senthil working in Bangalore, and i was using AIRTEL pre-paid number([protected]) for last 5 - 6 years when i am in Tamilnadu circle, now the number is out of service. I check with customer care nearly 21st August 2011 they informed me to submit the ID proff and required documents to AIRTEL dealers , i submitted the same in AIRTEL dealer near Saradha College in Salem(Application Number :[protected]. Then waited for few days and again as i check with the customer care they informed that the number was disable since the number was not in use for more than 90 days and the number was disabled from 1st August 2011.

But i had recharged the same number with Rs. 350/- on 16th June 2011 and finally i used the same number on 23rd july 2011for some outgoing and in coming calls while i was in Tamilnadu. Again i checked with customer care they informed that i can retain the same number with post-paid connection. I had mailed the same to [protected]@airtel.in but there is no response.

How the AIRTEL can directly disable the number without any prior warning like blocking the outgoing calls then blocking the incoming calls and they are making their business like this by blocking per-paid and informing the customer to change to post-paid?

Kindly provide me the valid reason why they had blocked and disabled the number.

Dear Team,

Please find the present contact details.

G Senthil Kumar
Mobile : [protected]
E- mail : [protected]@gmail.com

Dear Team/Rakesh Ranga,

The issue is still there, still its not activated.

I have mail the details to [protected]@in.airtel.com also

Regards,
Senthil Kumar G
[protected]

Dear Team,

Thanks for response and find the mail send by your team after a big investigation.

Please educate your team to provide valid information for the customer in prior to avoid such confusions.

As i Experienced,

First when i contacted your team they informed to submit the document and it will be activated within 48 Hrs.

Second time when i contacted to your team through mail, there was no response (Please dont provide any mail in your portal, because they are not responding).

Third time when i contacted your team through my friends influence, they informed that this number is ready for next cycle allocation and i can retain the same number with postpaid connection.

Finally when i registered in customer complaint, then i got this mail ID ([protected]@in.airtel.com) through which i got the conformation that the number will not be ACTIVATED.

So i concluded not to use AIRTEL - BHARTI service for any more to avoid such confusions.

Request you to not to activate my number as i dont want to use the service which will disconnect in a while which was used nearly more than 5 years and i have not seen such a disconnection from other service providers.

Regards,
Senthil Kumar G
[protected]/[protected]





from [protected]@in.airtel.com
to [protected]@gmail.com
date Wed, Oct 12, 2011 at 4:45 PM
subject Regarding Your Airtel Phone Number [protected]
Important mainly because of the people in the conversation.

hide details Oct 12 (4 days ago)

Dear Customer,

This is in reference to your concern, where in, you stated that the
services towards your Airtel account (phone) number [protected], has been
disconnected.

Please be informed, that the number has been disconnected on 1st July
2011 due to incomplete document submission from your part.

Furthermore, it is not feasible for us to get the services towards the
mentioned account reactivated.

Should you require any further assistance in this regard, please feel
free to contact us directly at our e-mail address
[protected]@in.airtel.com.

Akhilesh Pandey

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com

Hi,

I faced similar problems with Airtel in Allahabad. My documents were taken. The Airtel team lost them. They asked again, meanwhile temporarily disconnecting my number. All my available prepaid amount was gone, THEY STOLE IT. Again, I submitted. A month later again my SIM card was deactivated. On inquiring, they said that I have not submitted my details. They again asked me to. The same thing happened. They again WIPED AWAY MY PREPAID BALANCE. In both cases when my connection was back, I was left with ZERO BALANCE. I went abroad for two and a half months. When I returned, I saw that my number has already been allocated to someone in Gorakhpur (I am from Allahabad). Now, the stupid Airtel people, they take all your details, email ID, permanent address, temporary address and what not. They did not even bother to intimate me that they are doing so. I have a connection from a rival company, they never deactivated my number. My number was [protected]. Now, when they deleted my number, they STOLE AWAY THE REMAINING BALANCE AGAIN. So, it was just harassment. I am in the way to create a website stating the fraud Airtel, Indiaplaza and few others are creating and never to BUY FROM THEM. AIRTEL's BEHAVIOUR IS COMPLETELY UNETHICAL, besides my SIM card was a lifetime SIM card and so two and a half months can't have done any harm.

QUIT AIRTEL.

Regards,

SHANKHA BANERJEE
(DEPT. OF ATOMIC ENERGY, GOVT. OF INDIA).

Hi,

One more thing to say,

With other service provider we can get back what ever we lost. But with AIRTEL we cant get it back...

Regards,
Senthil Kumar G
[protected] / [protected]

Hi,

I am using numbers from VODAFONE and AIRCEL also, but in VODAFONE they are providing an acknowledgment receipt for submitting the document.

Even my friend in have not submitted the document in AIRCEL, AIRCEL had blocked the outgoing first and after submitting the document they have unblocked the outgoing.

When i was using the AIRTEL number [protected](pre-paid) i had a balance of Rs.340/-. Now it was stolen by AIRTEL.

A Government rule to submit the document is helping AIRTEL to make money like this...

Nowadays my friend also compliants that they are losing amounts for some service activations.

Please share the portals / websites for sharing the frauds done by AIRTEL to the customers.

Regards,
Senthil Kumar G
[protected] / [protected]

Dear All,

For the above issue a Executive from Airtel named Krishna called for enquiring the problem, i have provided the details. Finally he also providing the same reason as the number is ready for next cycle, there is an option in Airtel to get the same number. And the number was blocked as i have not used it for morethan 90 days.

Dear Airtel team please update your software as i have recharged the number for Rs.350/- on June 16 2011 and the number was blocked on July 1 2011 in which the balance will be there for atleast Rs.300/-, this is not 90 days and your software also not showing this log.

Again request you to not to activate my number as i dont want to use the service which will disconnect in a while which was used nearly more than 5 years and i have not seen such a disconnection from other service providers and Please dont investigate again to provide the same information as i have to guess/think AIRTEL is cheating me again and again.

Regards,
Senthil Kumar G
[protected] / [protected]

Finally lost the number used for more than 5 years and recharge amount more than Rs. 300/-

Whats the use of filing complaint in this, after raising complaint the vendors are calling or mailing for this once or twice and finally this is useless work to file as i am not getting my amount or justice with these complaints.

Totally i think its useless...

AIRTEL DIGITAL SETUP BOX — SETUP BOX IS NOT WORKING

Dear Airtel,
It is so nonsence to receive a message from AIRTEL CUSTOMER CARE regarding the closure of complaint. In fact, AIRTEL engineer/employee had never visited/attended the place of complaintant. It is height of harrasement for me.
Dear sir I would like to draw your attention that I have registered complaint on May 26, 2010. And thenafter everyday, I had requested to Customer care for timely followup.I have discussed with the customer care at least for 7 to 8 times. I have also discussed with engineer of the company for 4-5 times. I have also registered complaint at [protected]@airtel.in. However, no active action has been taken from AIRTEL. I have no option except to go for consumer court or writ petition to other judisiary authority.
My regisgtered Mobile no. [protected].

I dont wish to associate with the said highly nonsence company. I want to file suit against the company.

Pravin Panchiwala
Chartered Accountant

DEAR SIR

I PURCHASED AIRTEL DIGITAL TV SETUP BOX LAST YEAR AUGUST 27TH(' 2010), BUT TEB STB IS DEAD ON 28TH JULY 2011, I MADE A COMPLAINT TO CUSTOMER CARE, THEY SENT A ENGINEER AFTER 3 MONTHS FOR BEST SERVICE, HE SAID THE SETUP BOX IS DEAD, HE TAKE COMPLAINT STB TO SERVICING. WHEN I TAKE COMPLAINT STB IS UNDER WARRENTY. BUT NOW OUT OF WARRANTY.I WANT A WORKING STB UNDER WARANTY IMMEDIETLY. IF NOT I GO TO CONSUMER COURT.

COMPLAINT ID 11437671 MY ID [protected]

I THINK YOU TAKE GOOD DICISSION IMMEDIETLY.

THANKING YOU
BINU
[protected]

my set up box is not working for the last 7 days. i filed a complaint on 19/03/2012 but no one turned up for rectification, even after many reminders. regret buying airtel. after sales service is useless. seriously thinking of buying a dth of better co.

DEAR SIR

I PURCHASED AIRTEL DIGITAL TV SETUP BOX LAST YEAR march MONTH (Mar, 2011), NOW SUDDENLY THE POWER IS OFF, I MADE A COMPLAINT TO CUSTOMER CARE, on 24/3/12THEY SENT A ENGINEER FOR SERVICE, HE SAID THE SETUP BOX IS GONE, AND I HAVE TO PURCHASE A NEW ONE, I ASKED HIM THE ONE I AM HAVING IS EXACTLY 12 MONTHS OLD, WHY SHOULD I NEED TO PURCHASE A NEW ONE BUT HE IS NOT IN A POSITION TO ANSWER, HE SAID THE COMPANY RULES WERE LIKE THAT, AND EVEN THOUGH I AM PURCHASING A NEW ONE IT WILL NOT COME UNDER WARRANTY, I DON'T UNDERSTAND, FIRST THEY SHOULD GIVE ME A REPLACEMENT OF SETUP BOX, BUT THEY INSISTING ME TO PURCHASE A NEW ONE, WHICH WILL NOT COME UNDER WARRANTY

I ASKED THE CUSTOMER CARE TO GIVE THE AIRTEL NODAL OFFICER NUMBER, BUT THEY PUT MY CALL ON HOLD FOR MORE THAN 15-20 MINUTES, FOR EVERY TIME TO CONTACT THE CUSTOMER CARE IT GOING INTO THE AUTO ANSWER OPTION AND FINALLY AFTER 15 MINUTES ITS GET DISCONNECTED.

I AM PLANNING TO SURRENDER THE SETUP BOX

THANKS
Pramod Singh Baghel
Cell [protected]