With a huge grief I would like to complain regarding the customer information security in AIRTEl
my earlier number is also from airtel
which is deactivated, the number is [protected].
I am learnt that my call records of my earlier connection has been provided to unauthorized person, because of which I had to face lot of humiliations and I was forced to change the number. The call records were provided by airtel
employee, may be in Madikeri (Karnataka) Jurisdiction.
I am sure that airtel
won’t provide call records for unauthorized callers, but how does airtel
avoid intruders within?
I do not have exact proof, as I don’t know as who did it, but
It is definitely true that my call records have been disclosed. All that I know is that my call records were given to
Mr.D. J. Panchakshari working as JTO in BSNL at Madikeri (karnataka). U may please investigate as who had visited my profile other than customer care executives, i[censored] could find the details, then the culprit is in your hands. I think even though the number is deactivated, u still will be having the old call records and data pertaining.
Now that I have changed my number, please don’t compel us to change the network.
If this continues I will be forced to file a complaint in consumer courts of India, and circulate a mass mail among my contact list and in my company,
asking every one change the network. For your information I work for Honeywell and there are almost 7000 employees, out which minimum 5000 are using airtel
. If this complaint is put up in our bulletin board then Employees will start thinking about the data security in airtel
. As I cannot locate the miscreant, I will definitely at least fight against the company.
As this is a serious concern I request a full enquiry from your end and locate the miscreant.
Such incidents are not really helpful for the business of airtel
. Who ever may find this mail, I request to forward this to higher authorities
And get their attention.
[protected] is the number whose call records were leaked. This number is deactivated now.