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Airtel Complaints & Reviews

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Last updated Apr 15, 2024
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Airtel reviews & complaints page 2545

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S
sachin
from Kolkata, West Bengal
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poor service of Airtel

On 31.08.09, I buy a new Postpaid connection from Amrit aircon, ( AIRTEL OUTLET ), Dilshad colony, Delhi ( Vipin Gupta ).

On 28.09.09 my phone is being disconnected due to Address Proof. I submitted Address proof on 28.09.09 at Amrit Aircon.

On 29.09.09 my phone start working OK.

BUT Again on 06.10.09, my phone is being discconted due the same problem. I went to Amrit and ask for the same, they...
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S
Sanjeev Gopalakrishnan
from Bengaluru, Karnataka
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New Connection takes 10 days and no response

Hi,

I have called up the Airtel Broadband toll free[protected] last to last sunday to book a new connection. The person who answered the call, somehow managed to speak english after putting me on hold for like 10 mins on and off, clarifying with his colleagues and finally gave a request no. The representative then assured me that the connection would be provided at your residence within 4 working days.

I...
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B
Babubhai K.Darji
from Dhule, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

converting to postpaid plan-no t carrying Main Balance/sms Balance/Hellotune

I was user of PREPAID connection,Cosequent upon explaining me for your POSTPAID Plan by your Airtel services/outlets-Maninagar(Mobile no.[protected],[protected]), I was Tempted to convert my existing Prepaid into Postpaid Plan-GOG99 & was also willing to take two/three more connections also.My activation from Prepaid to Postpaid was affected on 18/08/2009.
I am user of SMS facility more & I had been told that your sms -balance...
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J
Joshy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new installation delay

Hi,

I have registered for a new airtel digital TV connection . The customer care executive told me that the engineer will call 30 min before and come on sunday 5.00 pm. But since i didnt receive any call from airtel, i called again on 5th oct 09 and they registered a complaint ( no. 1168511 ) and the maximum resolution time given was 7th oct 09. But till now i didnt receive any call from airtel related to this ( no engineer...
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K
Krishna
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service and Worst Process followed

One of Worst hit Customer :-(

I had 4 Postpaid connections on my name and I had an internet connection. All from Airtel.
Now that I had shift from the current residence to other.

Before shifing, I had requested Airtel to shift my Broadband to the new address. Customer Care executive commited 3 working for the entire process. After 3 days, when I called up to know the status, they told me that it would...
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H
Humera Khanum
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3 weeks for a new connection!!!

Airtel Broadband connection

I had called airtel broadband customer care and requested for a broadband connection in the flat to which i am shifting in Bellandur - Req No. TBLR 0035236.
An executive called Shankar called me and informed me of the required docs. Right from here our problems started with them. He said he would call me and come and inspect the house and confirm if they can give connection and collect docs....
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A
ALLAM LMBV NARAYANA
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill paid through AP online via SBI e-transfer

Sir

I have paid airtel postpaid mobile bill ([protected]) of Rs.290/- in two times through APONLINE via
SBI e-transfer on 03rd October 2009.

2. The customer care executive told me that it was not credited into the account of AIRTEL
But the amount of Rs.290/- + Rs.290/- have been debited from my bank account

3. I hereby attached my bank transaction in PDF format

Request...
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R
Ramesh Gopinathan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request the status of complaint

I registered a complaint against Airtel on 05 oct 2009. kindly let us know the status of the complaint. As my number has been completely blocked ( outgoing and incoming), I need this information urgently. Your cooperation is kindly solicited.

Ramesh Gopinathan...
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M
MEENA .D
from Basi, Punjab
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airtel cancellation

For personalreason i wantto disconnect my service.my mb nos [protected] as soon as possible...
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A
Ankit Mehta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged for internet usage

I took a new airtel broadband connection, with a download limit of 4GB on my account. After getting the connection, I was informed by the customer care that I can monitor my download usage by registering online. While I registered online, I couldn't see my usage. When I called up the customer care they informed me that this facility is available only after the first bill is generated. On questioning that how will I know whether I have...
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K
Kumar Sampurnanand
from Jajpur, Odisha
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uncalled for deductions

I have been using airtel prepaid service with no. [protected]. Recently an amount of rs 10 was deducted twice saying it was for love tips subscription (which i had not subscribed). Compalining to it, they refunded back only 10 rs/- I wouldn't have mind it it was end to it.. Now they have again deducted rs 15/- saying I have chosen comedy junction.I never subscribe anything on my mobile. Talking to friends, also reading the forum here,...
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G
Gaurav Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promotional messages/calls even after activating DND.

Hi,

You all must be aware of NDNC policy launched by TRAI for benefit of mobile customers. But this policy is not being followed by the telecom operator. To brief you about this, if a person registers to this service then he/she should not recieve any promotional calls from telemarketers. I got my number ([protected]) registered to this service in April 09, but even now I recieve hell lot of messages and calls.I have talked...
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A
AMIT RATH
from Gidam, Chhattisgarh
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removal of weekly subscription

gud morning sir,
i want to say that in my number a weekly subscription is started and i want to unsubsribe that service but i cant able to do it due to which i have been charged 5 rs daily.so sir please unsubscribe that servive i will be very delightful
My phone no is [protected].i also want to tell you that the subscription...
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S
sam manohar
from Chennai, Tamil Nadu
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deactivate

the service of ` bollywppd fusion is to be deactivared`.........
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V
V.VINOD
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO CONNECTION AFTER TWO WEEKS

WE HAVE A SITE OFFICE AT 105 RACE COURSE ROAD, TWO OTHER AGENCIES HAVE AIRTEL LINES ALREADY THERE AND ANOTHER THIRD LINE IS ABOUT 30 METERS AWAY ONLY ADDITIONAL WIRE IS REQUIRED TO CONNECT FOR OUR NEW LINE.AIRTEL SALES PEOPLE CAME Mr.BASHA[protected]/ [protected]. GOT ALL DOCUMENTS AND ADVANCE OF Rs.1000 AND TOLD US LINE WILL BE WORKING IN TWO TO THREE DAYS TIME.I WAITED FOR ONE WEEK WITH NO PROGRESS.I WAS TOLD TO CONTACT Mr.GOPAL [protected]....
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R
RAKESH KUMAR NIGAM
from Jangaon, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TARIFF

ACTION TODAY PLEASE
SERIOUS COMPLAINT
DEAR SIR, MY ELDER SON GAURAV NIGAM IS STUDYING IN AUSTRALIA. SINCE LONG TIME, I USED TO TALK MY SON OVER MOBILE PHONE NO.[protected]. I AM PAYING CALL RATE OF RS.6.40 PER MINUTE. I WAS APPRAISED MY VENDOR ABOUT ISD TARIFF OF RS.39/- . I PURCHASED THE TARIFF OF RS.39/- AND TOP OF RS.100/- TOO MON 3RD OCTOBER 2009 AT THE EVENING 7:20....
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C
chintakindi ganesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of dialer tone

hi sir this is ganesh complaining of airtel dialer tone. The airtel customer care has called us to join in the package of free dialer tone and at that time choosing free we have joined in that package, but after certain days they are deducting our money under the package of free dialer tone. this is intolerable as they are telling first free and then after they are deducting the money from the main balance. so it is my request that all...
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S
sharda jain
from Mumbai, Maharashtra
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unscribed spicy jokes have been activated

unscribed spicy jokes have been activated please deactivate as fast as possible otherwise the charge will be deducted.Airtel customer care dont recieve the call fast....
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Anupama Patnaik
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving sms

My no. is [protected]. I am not able to receive sms from airtel postpaid no. [protected], since one month. All other sms are coming. this is really frustrating. Kindly, rectify the problem as soon as possible....
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S
sumbult
from Nawalgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on complaints

I have been an Airtel Digital TV subscriber since Feb'09 (customer ID [protected]) . Recently I needed a second multi TV connection for my other TV. When I approached the Airtel Relationship Centre (ARC) at New Friends Colony, I was asked to dish out Rs 2000/- though the multi TV connection costs only Rs 1750. Another ARC at Sector 14, Noida noted down my number and address but have not got in touch with me though it has been 10 days....
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