Airtel — Bad service in AIrtel showroom (Chennai, Puzhal Branch)

Address:Tiruvallur, Tamil Nadu, 600066

Hi,

I have been frequently visiting the airtel service center showroom located in chennai, puzhal branch related to mobile portability from aircel to airtel, also related to my other airtel numbers.

The employees located in that branch are really worst and they are not doing their work properly. (I always see a guy and two girls) totally irresponsible.

I have been keenly watching their activities them several times and writing this feedback. They never take our customer complaints, they dont even response and always they try to avoid customers instead of dealing with their problems.

They usually use two sentences, system is not working or server down and you can come later. The same case has been happened to me several times and i have visited several times leaving my work.

Usually, i have seen other airtel showrooms welcome their customers and deal their problems in proper way. That too when there is a mobile portability, they welcome customers to thier network.

But these people never bother about anything and apply makup each and each second enter to their rooms.

Really worst and bad behavior.
Was this information helpful?
No (1)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Some one theft my mobile on[protected] at 20:00 pm at South City 1, Gurugram.

Please block my number ASAP.

Thanks
Anil
Airtel Customer Care's response, Jul 11, 2017
Verified Support
Dear Anil,

This is with reference to your post, dated 10 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54496
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information