[Resolved]  Airtel — balance reduction in my account

Address:

West Godavari, Andhra Pradesh, 534001

I generally recharged rs111/- for mobile no [protected] on 27/05/2018. But we didn't consume the balance. But when we check the balance on 09.06.2018 it is zero. On calling to customer care they are saying that it is special offer and ends in 12 days. But we dont know any special offer and recharged the plan generally and not for 12 days. Hence please return back my unutilized balance or otherwise it is rediculus and we shift to another better network service provider.