[Resolved] Airtel — Postpaid connection bill amount | |||
Dear team, i have a airtel postpaid connection [protected], my bill amount is 2500 according to airtel company which is very high according my connection plan and activate many chargeble services on my no.without my permission so why i pay bill amount for this, so i discuss with customer service but no reply by customer service side. after that somebody call me from airtel company related to bill amount (no.[protected], [protected] etc) and said to me for discounted bill amount and said to me pay rs 1500 to activate my connection and pay rs 900 immediately and connection activate with in 2 min so I paid rs 900 but now not activate my connection so i called customer service by which i know there is no discount on my no .and now my bill amount rs 2500 is same. means they guys play fraud game with me .at today they stop all service on my number and my connection is deactivated after pay bill amount according to airtel customer service executive. Please do the needful Thanks Deepak bhardwaj [protected] [protected] Was this information helpful? | |||
Apr 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 Airtel Customer Care's response Dear Mr. Bhardwaj, This is with reference to your post, dated 22 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 26, 2017 Airtel Customer Care's response Dear Mr. Bhardwaj, This is with reference to your post dated 22 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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