Airtel — Bill Discrepancy mobile# - [protected] | |||
Hello Sir/Madam, This is to bring to your kind attention that i have been charged a bill of Rs 3802.06 due in June. I have been texting airtel( Data Use to 121, 3G use to 121) to unveil or inform me about the current internet usage as the airtel team changed my 3G internet plan, but every time i received a text, saying due to an intermittent issue, we are unable to process your request. try again ...had Airtel team informed me about the usage my bill would not have been remarkably high. I am very disappointed at the service provided to me by Airtel. Somehow, I believe this was deliberate attempt by airtel to not inform their users about the usage so they will pay extra, which will be a business to Airtel. This is not acceptable at all this is embezzlement. I want someone from Airtel to either waive off the charges or i will disconnect this mobile number and will got to other service provider. Also, if the bill is not waived of i will file a case in the consumer court. i am attaching the screen shot of the messages i have sent to 121. my mobile number is [protected]. Thanks Ibandalin Shangpliang Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Shangpliang,
This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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