[Resolved] Airtel — Bill paid in cash against cug mobile numbers before porting - cash not deposited

SandeepSahni

from Ahmadnagar, Maharashtra

Address:

454775

We have ported out our 18 cug numbers, due to weak signal / call drop / connectivity issues, for which we have paid upto date bill in cash rs. 10, 640/- on 16.11.2016 vide receipt no. 1499 at m/s patel enterprises, pithampur, distt. dhar, m. p. (mob: [protected]).

But, it seems that patel enterprises has not deposited the cash further in airtel a/c as we are receiving umpteen calls to all our cug numbers since 16/11, even after confirming that we have already shared our port codes with another service provider / operator.

Please block our signals so that we can switch to other sim cards.

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Dec 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 November 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 November 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd