[Resolved] Airtel — bill plan changed without my permission

siddu1684

from Bengaluru, Karnataka

Address:

560087

My bill plan changed from 149 to 399 without my permission, i have never asked to change the plan. I am expecting the old plan (149 plan).

First question who gave authority to change the plan?

I have discussed this with customer care and getting the response saying its not possible to change to the old plan.

Regards
Siddalingappa kari
Mob : [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 5, 2018

Complaint marked as Resolved

I have converted my connection type from Post paid to prepaid. hence the mentioned issue is no more valid now

Airtel customer support has been notified about the posted complaint.