[Resolved] Airtel — Billed for 3.7 lakhs by airtel | |
I activated an International Roaming plan on 14TH feb 2017 and travelled on the same date to singapore. I have used only 139 Mb of data my credit limit is 2100 INR/- This is serious harassment of customers and that too I have been a good customer for more than 8 years paying all the bills within time limits. Was this information helpful? | |
Apr 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 24, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 24 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 07, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 Feb. 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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i would like to inform that DATA BARRING was active on my mobile and moreover credit limit is 2100/- INR.
I don't know why this harassment. This amount is not payable at all.
Thanks & Regards,
Prateek.k