[Resolved] Airtel — Billing for deactivated number | |||||
Received a call from Ms Pathak informing about the payment outstanding for an amount of Rs. 1, 500/- in Oct '16 I agreed to pay the same as she was unable to trace any request raised by me for deactivation mutually agreed as this would be FNF and shall deactivate the no. and would send a confirmation about the same. The same is still not received. Truly unacceptable. Suddenly started receiving calls since beginning of March harassing for making the payment of Rs. 2, 200/- . Today- 25-3-17, rcvd call from Mr Shubham (Settlement dept.) but was not able to answer or provide a solution and connected the call to Floor Supervisor- Neethu. She was trying to convince me as if I was trying to beg and pleed for the amount to be payed and started negotiation on deduction of 30%, then 40% and finally came upto 50%. Did not receive any confirmation on the complaint raised in Oct. Why is the amount to be payed by me for the negligence of the company. This is how the company is looting and making money. Its sincerely humiliating and insulting for an reputed company in Telecom industry for just looting customers and minting money. Cheaters..!!! Fraud...!!! Was this information helpful? | |||||
Apr 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 26, 2017 Airtel Customer Care's response Dear Manisha, This is with reference to your post, dated 26 March 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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