[Resolved] Airtel Broadband — Broadband connection - Advocate threat calls | |||
Dear Sir, I used to use a airtel broadband connection which we disconnected as we switched to another faster connection. However, we had no pending bills neither have been informed about any pending bills. Yesterday, we received an abusive airtel advocate calling from +[protected] threatening to pay Rs. 12, 000 immediately for an out of court settlement for a criminal case that was registered against me. He said notices were issued to us to be present in Delhi court yesterday (7th Feb 2017) at 4 PM failing which police warrant will be issued. He also said the best way is to go for an out of court settlement!!! We are confused and need help at this point of time. Why cant airtel send a pending bill directly to us if there was any?? This is mere harassment and nothing more. Please help. My broadband number was [protected] Was this information helpful? | |||
Mar 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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