Airtel — broadband connection delayed

Address:

560058

We have requested for Airtel broadband connection on 29th-June. Even my neighbor has the same connection so we thought it would be easy to get connection. On 2nd July their executives came and took the application and 500 Rs. from us. CEF no: 80135843. They promised that the connection would be given with in 24-72 hours. However, after 10 days also we have not received connection. Every now and then airtel people call and enquire as if they are giving connection but they never came. I got text messages from Airtel saying my connection is ready for installation. But airtel executives call and say due to technical issues they cannot give connection now and it will taken another 5 working days. The so called fastest internet service in India is dead slow in providing connection. When we ask for refund of our money they simply hangup the phone. We are highly dissatisfied by their behaviour. Please refund our amount paid. Kindly don, t do false promises.

Regards
Satish BK