Airtel — broadband connection not working since 2 year

Address:

Ahmedabad, Gujarat, 380009

Hello,
We have airtel broadband connection with account no. [protected]-mh. We face many issues with this connection we submit complain via mail & customer care number many times but did not get any solution for that we have connection from last 2 year but we have face connectivity problem till start up. Now we bothered & tired to complaining many times we paid advance payment for 12 months now they either no refund nor solving issue. As our work by internet we need internet connection for our business but we can not able to do work. We take fastest plan but it is like to wasting our time and money. First they take money from us and then they not receiving any calls and not replying to mails. It is worse experience with airtel service even we have cug postpaid airtel connection we face same issue with that also we can not able to use internet on our mobiles.