[Resolved] Airtel — Broadband Plan change | |||||
On first of april i asked for to change my broadband plan[protected] yet till date its not happen.i addressed such a large number of executives in regards to this issues however nobody help me for this.on first week of april i talked with Bindu who is boss over there yet from her i didnt get any message or call. again second week of april i rang and i advised my issue to sunisha and she said she will resolve this issues in within 1-2 days and she will give me call yet no reaction from her too.Today morning i addressed surya and from him likewise i didn't got any response.from day 1 airtel executives are simply making false promises and everybody is lying.seriously i am not happy with this sort of airtel service. Was this information helpful? | |||||
May 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Amo, This is with reference to your post dated 11 April 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 25, 2017 Airtel Customer Care's response Dear Amo, This is with reference to your post dated 11 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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