[Resolved] Airtel — Broadband service is not feasible our area!

Akash398

from Perambalur, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600016
Website:	www.airtel.in/broadband/chennai

Respected Sir/Mam, I would like to inform that the Airtel broadband service is not feasible in our area. Wr have already asked for a broadband connection two years before but still now they didn't gave us a connection we even asked last month but they said the same that it is feasible in our area. I'm asking this not only for me, many people in our area asking for connection but they are saying the same .So please I keep my humble request for giving a broadband connection to our area, it is even available in our nearest area but when we ask for connection they are thinking so much to give.So please give us a broadband connection and this is our humble request.
Thank you,
Yours faithfully,
M.Akash

Our Address,
5/10-34, Poonthottam 2nd street, St.Thomas mount, Chennai-600 016
Nearby landmark -near Sangeetha hotel.

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Jul 12, 2017

Complaint marked as Resolved

I would like to thank Airtel service as they gave me the broadband connection.An agent from Airtel called me and said that he can give us the connection and I've told the details that I already have a box outside my house and he said that he could easily give the connection then, but when I asked the customer care they say that it is not feasible in my area still I dont know why? Maybe they might not updated their coverage details yet but thankfully he came to my house and he said the broadband plan and now I've got the broadband connection, So I would like to thank all the people who helped me out and especially I thank this consumer complaints site. His contact: +91 91 48 979613 Thank you,

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Airtel Customer Care's response Dear Mr. Akash,

This is with reference to your post dated 06 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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