[Resolved] Airtel — Broadband service refund | |||
Hi, I have raise a broad band request and paid the amount online ₹2397 on jan 6 2017 and a cheque of 1000 Rs(which has been returned back by cheque). As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then complained to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 2 weeks now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Also the executives who promised us the connection have been missing and ignoring our calls. Regards, Kruthika Account no:[protected] CAF: 1050386 Was this information helpful? | |||
Mar 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Today even after 5 days it has not been activated.
Very bad service from airtel.
Simply interested in collecting money. After nobody cares.