[Resolved]  Airtel — prepaid internet recharge failed

Address:Mumbai City, Maharashtra, 400060

On the 4th of july 2017, i had tried to recharge the phone no [protected] twice for an amount of rupees 252 (Total of rupees 504/-) for prepaid internet, mumbai.
However both times the times the transaction failed.
Both the times the amount was deducted from my account.
I have still not received the refund of the amount.
We request you to please look into the same and arrange for the refund
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 10, 2017
Shâshåñk Göwdā's response
I not have net work in airtel sim ..plz clear the problem ..other wise I will port to another sim .
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Violet,

This is with reference to your post, dated 17 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

On 14th july 2017 i have recharged my airtel data pack online on airtel app .The recharge amount was Rs.147 .
I have not get the recharge amount still.
And in recharge history it is showing that last recharge is of Rs. 147 but not getting the amount by messaging

I changed the ownership of my Airtel sim and it was supposed to be activated after 4 hours but it verified after 24-30 hours and right after verification the my sim went into no service mode and it's not working till now .
My mobile no [protected] is experiencing poor data speed. it takes a lot of time for emails and photos to download, not to speak of videos which takes a lot of time to download. Kindly address this issue urgently.
I not have net work in Airtel sim ..now a days plz claer that problem from me ..ppz
Sir please send my call bill 1 july to 8 july
I am user airtel prepend number delhi
[protected]
Email Id arvindydav98.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information