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Airtel — Cannot Upgrade Broad Plan plan

Hi

I am from hyderabad
Its been 2months i am using Airtel xtreme Rs.499 40mbps plan for 6months.
As i am working from home my company asked me to upgrade to 100mbps plan.
So i called customer support, I tried on Mobile app amd also visited Airtel store nearby.
Either ways problem not resolved
No one helped.
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