Airtel — cell no [protected] recharge rs.45 not credit on my account

Priya mohanadas

from Sivakasi, Tamil Nadu

Address:

614805

Sir I M.Mohanadas residing at subramaniapuram near Aranthangi Town in tamilnadu submit the following complaint. I recharged Rs 45.00 for Airtel prepaid cell no [protected] on 22.11.2018 at 9.02 PM through internet. The vide Transaction ID no. is[protected]. At once I received the recharge confirmation SMS from Airtel. On 23.11..2018 when I called on my phone I came to known that the amount Rs 45.00 had not been credited on my account. I heard a toll free voice from the phone that there was no sufficient amount for call on my account. Really I was shocked. Please take necessary action to top up the said amount to my account.

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Airtel customer support has been notified about the posted complaint.

Nov 26, 2018

Updated by Priya mohanadas Sir, I have been awaiting for a favorable action regarding the recharge amount of Rs.45. Meanwhile last night (25.11.2018) at 11.48 pm I received a call from cell no [protected]. A man talked to me. He requested me to tell my credit card no. to refund the amount RS.45 on the phone. I refused to tell my credit card no. Today morning at 8.07 AM the same voice called me from cell no [protected]. Today also he requested me to tell the credit card no. I switched off my phone. Now I wish to know whether the person requested for the credit card no officially or not.