Airtel — change in dth plan without intimation and permission

Address:

122003

My airtel DTH no is [protected]

I have recharged my Airtel DTH with 1 yr subscription and all the channels (Full HD and SD both) on 3rd Nov 2018 for Rs 5999.

i.e my plan subscription is from 3rd nov 2018 to 3rd Nov2019

But Now they have changed my plan without intimating and getting permission from me in month of Aug-2019.

And moreover they are saying that now the validity of my subscription is up to 2nd oct 2019. And they have also stopped many of the channels.

In this way they are giving me service for 11 months only and that too with limited channels.

I called up there customer care many times but they have not responded to my query .

This only thing i require is to give me subscription up to 2nd nov 2019 with full channels (Both HD and SD).