Airtel — change my registered phone number
Mumbai, Mumbai City District, Maharashtra, India
NiNisha Shashidharan Punnapulli on Feb 6, 2019
I have been trying to change my registered number almost 5 times now since past 2 years. I m unable to choose channels as per trai. Coz it keeps sending otps to my old number. I m planning to change my dth operator coz of your incompetence. Hav also visited your branch office in nalasopara. Howver issue is not yet resolved. They seem to have updated my new number.. However wn i check my account on tv it displays the same old number.. I have also registered numerous requests with customer service dept on phone.. They have not helped me either.. I had no idea that changing a phone number could be so difficult. Also changing it online is not possible.. It says can't update it now try later.. Have tried this almost 5 times at different times.. My user id is [protected]. Pls revert for further details if u wish to keep me as your customer.. I have been with u for almost 5 years.. This reason to discontinue ur services is very unfortunate..
[Feb 06, 2019] Airtel customer support has been notified about the posted complaint.
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