[Resolved]  Airtel — Change of telephone number without notice

Address:Kolkata, West Bengal, 700094
Website:AIRTEL

This is to inform you that my land line connection with Broad Band service no is +9133400**308 and using for quite a considerable period. From a substancial
time I did not get incoming calls well as Broad Band connections was not available.
To day ie, on 30th April 2017 made a call from this land line to my mobile phone and astonished to note that call came from [protected] which is completely a separate number altogether. Immediately I have contacted AIRTEL customer complain centre 121 from my land phone land phone and explained the issue. AIRTEL is requested conduct detail enquiry and inform me immediately because some one might using my number in connivence with Airtel people for some malafied intention for which I should not be held responsible. My original number still receiving calls. I am not sure who else is using Broad Band connection in this number. True caller identified the new number as Cc2.
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 30 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 01, 2017
Updated by wify
NO ACTION SEEN TILL TODAY
May 01, 2017
Updated by wify
LAND LINE IS DISCONNECTED FROM EVENING OF 1/05/2017
Complaint comments 

Comments

Airtel consumer complain NO 121 told complain no as[protected] dated 30/04/2017.apart from that I have mailed my complain to [protected]@in.airtel.com with details of contact numbers etc.Nothing ave been done so far.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information