Airtel — changed the plan to a high value pack without my concern

Address:

Khordha, Odisha, 751024

I am requesting you, to take suitable action against airtel digital tv, as they changed my plan without my concern and updated it into a highly charged package as compared to my previous set of subscriptions, which impacted my duration. I called them and raise the issue but they denied to refund and ask me to go for trai and they also refused to refund any for the loss which i suffered due to their ill practice

My airtel id: [protected]
Ph. [protected]