[Resolved]  Airtel — charging services which I never opted or used

Address:	Chennai, Tamil Nadu, 600100
Website:	Airtel

My airtel cell no [protected]. I just saw my bill which am paying on line.
To my surprise you have added rs 244/- as value added services.
I never opted for that and i never used it.
Am enclosing the screen shot.
The way you cheat me is highly regrettable.
Am now 65 and are you not ashamed to cheat me like this?
On that day i talked with your customer care executive (If my memory
Is good his name is mr ravikumar) and instructed him not to charge any
Amount like that - as i never opted it or used it.
He gave me assurance you won’t do.

I hereby give you notice and warn you to remove that amount and send
The revised bill -
Failing wich i will approach consumer court for redressal with proof
Of my claim.
I have recorded his phone assurance and will use it as my supporting evidence.
I am your oldest and loyal customer and has three airtel sims.
I never expect this type of cheating from a reputed company like yours.
Already you earned govt action for misusing aadhar details.
If i report this you will have to face the consequences from the govt.
I give you 4 days time. Today is sunday.
If i don’t get a positive reply from you before friday (19/01/2018) -
I will take up the matter with both consumer court and pmo’s office
And take you to task.
Don’t play with my sentiments.
And don’t think i will keep quite.
Hope you will act quickly and avoid any unpleasant action from my end.
If i dont receive a positive reply i will forward this to pmo ‘ s
Office and a copy to our respected pm for redressal of my genuine
Comment.