[Resolved] Airtel — Cheated by wrong promised | |
Name : Alokesh Mondal Airtel postpaid Mobile No : [protected] (Kolkata) Complain details: Before porting my number from Vodafone to Airtel Airtel Executive explain to me that with My plan 199 Corp. I will be given 1GB 3G DATA and after 1GB it will be unlimited in 2G Speed upto 128Kbps. But now after porting I came to know that it is only upto 40kbps . Many times I tried to contact Airtel but no one has taken any step regarding this. Already it has become about 2 months. With the same promise our colleagues have also come this plan. Their Numbers are [protected], [protected], They are also cheated by this promise that after 1GB customer will get upto 128kbps speed unlimited.. Agent who provided connection: Sangita. Sayani Their Contact Numbers: [protected], [protected], [protected] Call them as a customer and you will be able to know all the details of promised tariff details. Their email Id : priyasen.[protected]@gmail.com Resolution required : Now our request, please provide us the same which was promised . Yours Obediently. Alokesh Mondal Was this information helpful? | |
May 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 16, 2016 Airtel Customer Care's response Dear Mr. Mondal, This is with reference to your post dated 15 November 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 17, 2016 Airtel Customer Care's response Dear Mr. Mondal, This is with reference to your post dated 15 November 2016 We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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