[Resolved] Airtel — Cheating by company and executives not registering complaint | |||
I have an railway cug post paid plan of railway as per my plan in my plan company offers 2 g data unlimited plan. And upto 10 gb with higher browsing speed after 10 gb with lower browsing speed. But with starting of the month its shows 100 % data consumed. No executive of airtel is registering the complaint. They are fooling and disconnect the call before the complaint is registered. I have call several time they say that sir this is prepaid service centre and your complaint will be registered by postpaid department. But the contact number they give are completely wrong. And invalid. Was this information helpful? | |||
Nov 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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