[Resolved] Airtel — cheating

bhaskarkhamkar

from Mumbai, Maharashtra

Address:

421202

I have airtel dth connection, customer id no. [protected],
Dated 25th june 2017, i contact airtel customer care i lodge my complaint non seen picture on tv, after two days they send on engineer to solve airtel dth problem but he can’t do anything and told me i will come back tomorrow to solve problem and take rs.500, next day i wait up to evening but not come till date. Then i again complaint but no response, i call every day but customer care staff not give proper answer and till date not solve my problem, already 20days passed what i will do now please let me know and now i want my rs.500+mental harassment charges rs. 1000 + my mobile calls bill charges rs.500+ two days take leave office charges rs. 3000= total rs. 5000, if refuse to take any action i will lodge complaint in local police station against airtel dth for cheating with me.

Thanks
Mandakini khamkar
[protected]

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Aug 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 16, 2017

Updated by bhaskarkhamkar till date not resolved my complaint and one Consumer court staff mr Rakesh kumar sharma mobile no.[protected], ask me about my account no pl clearify

Verified Support

Jul 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd