[Resolved]  Airtel — cheating call from airtel

Address:625012

A call from airtel today that they are saying that my internet pack is ends today. My internet pack is ends on august 8th 2017 but they are cheating me that the pack ends today on 23rd july. This is not first time. This is second time.. I am asking that why they are cheating. And the downloading speed is very slow only using chrome. I don't know why this happening. I already complaint about this to airtel two times they reply always me with a same message that you we are sorry you are using slow internet connection we are in construction to prove speed of connection in future
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Sep 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 23 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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