Airtel — cheating in recharge of prepaid mobile no. [protected]

Address:

Lucknow, Uttar Pradesh

The special offers in recharge plans airtel offers. “Rs.8=Local and STD mobile calls at 30p/min for 84 days”. Under this plan I recharged my mobile on 13/11/17, 26/01/18, 5/7/18 and14/7/18. Each time airtel confirmed the recharge and its validity for 84 days in their return messages. But the calls at 30p/min were stopped after just 7 days. In respect of recharge on 14/7/18, a message is received that “Apke mobile per Sabhi local mobile call @30p/min able 2 din me Samapta ho jayega”.

This is just cheating the customers by such a renowned company. The matter was reported to the Company and its nodal Officer by email on[protected] but there in no response from air tel.
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Yours faithfully,
A. S. Sharma