[Resolved] Airtel — Closure of broadband/telephone connection[protected]

Chidambaram Ramesh

from Alampur, Telangana

Address:

600099

I have requested them to close my broad band /phone connection on 16 th october 2016. Accordingly they accept my request and charge me Rs 1047 for the broken period and the was paid by me. But again they have raised bill for nov and dec and asking me to pay by sending sms and cell . In this regard i have contactedtheir customer care more than 3 times and they said they will reverse the entry and inform me.I have sent 4 mails in this regard.no action so far. I am a senior citizen .they are making me run pillar to post.Please arrange to close the issue forthwith

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Mar 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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