[Resolved] Airtel — Company using my house's pillar light as support for their wiring

Apoorv Joshi

from Gurgaon, Haryana

Address:	Jaipur, Rajasthan, 302021
Website:	airtel.in

Airtel has wired broadband and landline wiring on my home's piller light without my permission. This is invasion of my privacy. Although I am a consumer of your broadband service. You cannot use my light as a support for other house's wiring. Please invest in your own infrastructure.

This may cause damage to the light and also many people will get affected whenever I do repairing my this light.

Request 81314138 was closed without action. I was informed that no action is possible. This is not acceptable. Please take requisite action.

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May 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Apr 22, 2017

Updated by Apoorv Joshi Adding the picture for reference.

Verified Support

Apr 26, 2017

Airtel Customer Care's response Dear Apoorv,

This is with reference to your post dated 22 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Apr 27, 2017

Updated by Apoorv Joshi Hi,

There is still no action taken. Problem has not been resolved. It is already more than 10 days since this started.

Regards,
Apooorv