[Resolved]  Airtel — Complaining about airtel 3g internet speed issue and providing wrong info from cust. Care end:

Address:	731125
Website:	all

Good evening.
This is biplab chatterjee, an user of airtel prepaid service. My airtel no. Is: [protected]

Sir, i am using motorola moto g3 handset (Volte).
Before recharged yesterday i had dialed 198 to confirm whether my area is covered under 3g network or not.
On that time airtel cust. Care representative are saying that i can use 3g service in my that location very well.
That's why yesterday i have recharged of rs. 145 to get 3g data.
Now when i am going to access internet my handset showing "e" symbol instead of showing h+.
I am getting a very pathetic speed while using internet.

Why i am getting 2g network if my location is under 3g network even i have recharged 3g pack.

Kindly look into this matter else i request you to please refund my money of rs. 145 in my main account.

The problem where i am facing this issue is mentioned below:
Vill+p. O - kankarala
P. S:- kankartala
Landmark - durga mandir
Dist - birbhum
State - west bengal
Pin - 731125

Regards,
Biplab chatterjee
Airtel no.: [protected]
Alt. No.: [protected]
H/s: motorola g3 (Volte