[Resolved] Airtel — complaint about disconnection of 4g postpaid

Prasoon Lata

from Gurgaon, Haryana

Address:	Chandigarh, Punjab, 160012
Website:	airtel

Sir, my airtel 4g postpaid no is [protected] in the name of prasoon lata.. I had put an email on 22 june, 2017 for discoonection of my this 4g connection in chandigarh as i had to shift back to delhi in july.. I had not been using 4g pack any more.. N my 4g was not disconnected by your side.. Still i am constantly getting calls from airtel for the bill payments.. Inspite of sending email and informing for disconnection i have been receiving constant calls.. And billing amount has also increased meanwhile.. Kindly look into matter asap.. I am facing a lot of discomfort because of constant calls from airtel office..

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Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 Aug 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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