[Resolved] Airtel — Complaint against AIRTEL Executive Mr. Jai ( [protected] ) for doing FRAUD | |||||
Dear Sir/Madam, I have applied New Connection of airtel 4G Hotspot with corporate plan Rs.1100 ( 10 3GB 4G data ) through Airtel official website on March 2 2016, I received a call from landine no. [protected] regarding new connection request. executive guide me all plan of AIRTEL 4G hotspot, i agree with all plan with data card, executive told me your request forwarded to my senior officer after 30 minute I got call from Mr. Jai ( Mobile [protected] ). Mr. jai told me please send your all documents in my Whatsapp no. [protected] and My field Executive collect your All documents and do the payment Rs.2300 ( for 4G HOTSPOT DEVICE with 4G SIM ) to my field executive. after 2 hours field Executive ( mobile No. [protected] )comes to my home collect all my documents and Rs.2300 told me your connection will be activated within 48 hours. but after 72 hours Mr. jai and field executive not responding my calls and disconnecting my calls, Please do the neendful help to me I think this Company may Be FRAUD. I want to refund my money Please find the attached Payment Receipt with snapshot of airtel sim & device. Thanks & Regards GAURAV Mo. [protected], [protected] Was this information helpful? | |||||
Aug 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 10, 2016 Airtel Customer Care's response Dear Gaurav, This is with reference to your post dated 5 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 23, 2016 Airtel Customer Care's response Dear Gaurav, This is with reference to your post dated 5 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Do they respond regarding your issue? I also have complaint against one of their sales guy who was also took money from me and didn't respond back from last 5 days... I have submit the complaint to their provided email id:- appellate.[protected]@in.airtel.com
You can also send same above issue to this mail. May be this will help you and if not then I am thinking to file a complaint against them in consumer court