Airtel — complaint against executive of airtel

Address:

Rangareddy, Andhra Pradesh, 500060

Sir,

Pl. Refer my e mail complaint dated 7.8.2017. Even i went personally to airtel customer care at khan latif khan office at hyderabad near lal bahadur stadium and after paying rs.26.00 got sms recharge. I complained to them also and told them that i was trying from secretariat office to contact customer care office of airtel and wants to talk with one of them personally but could not get connected. One of the executive took my mobile and dialed some number and at the other end executive i told my problem, but he told the he will connect to one of the supervisor of ailtel. The supervisor told me that he dos't know the english and will talk me with telugu. It is very fun they a person is working with airtel does't know the english. We can check the recorded cd in your office. Very shame. He then told that he will connect to his higher officer and made me wait for some minutes and just simply disconnected. After some time i received smsat 17.51pm "thank you for contacting us. Hope the concern related to your airtel mobile [protected] has been resolved to your ref. No. Is cbnrs [protected] registered on 07 aug, 2017 17.51.

I feel your service is very bad... As you ailtel are giving such service so people/customers are being switched to jio. Even i sent mail by complaint this issue but not received an acknowledgement or reply.

I hope some of your higher office will look into this.

Harish mulay
Addl. Ps to special chief secretary to govt.
Hyderabad
[protected]/[protected]